Returns and Refunds Policy - Authentic Americana Essentials INC

At Authentic Americana Essentials INC, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.

Returns

• You have 30 calendar days from the date of purchase to request a return.

• To be eligible for a return, items must be unused, in their original condition, and in their original packaging.

• A valid proof of purchase or receipt is required to process the return.

Refunds

• Upon receiving your returned item, we will inspect it and notify you of its status.

• If your return is approved, we will initiate a refund to your original method of payment within 5-7 business days.

• You will receive notification via email once your refund is processed.

Shipping for Returns

• Customers are responsible for covering return shipping costs unless the return is due to a mistake or defect on our part.

• Shipping charges for original purchases are non-refundable.

Damaged or Defective Items

• If you receive an item that is defective or damaged, please contact us immediately at authenticamericanaessentials.com with details and photographs of the issue. We will promptly arrange a replacement or refund.

Non-returnable Items

Certain items are not eligible for returns or refunds, including:

• Special order or custom-made items.

• Items that have been used or damaged after receipt.

How to Initiate a Return

• Contact our customer support team at authenticamericanaessentials.com to begin the return process.

• Clearly indicate your order number, item details, and reason for return.

Contact Us

For any further questions regarding our returns and refunds policy, please reach out to us at authenticamericanaessentials@gmail.com or visit our website at www.authenticamericanaessentials.com